Pacific Explorer

P&O - Pacific Explorer
X922 4 days no ports up the coast and back
April, 2019
no stars at all
P&O Cruises
The first night in my cabin a disaster air conditioner in ceiling loose making a noise so loud I could not sleep I knew there was a blockage called down that night no answer when down stairs and laid down on outer deck and had a snooze the next day they the crew sent a crew member looking like a maintenance guy I told him to service the filters because that is why it was vibrating so loud he came back that day my second day interfering with my holiday I am requesting a refund for that evening from the travel agent then they can deal with P and O the opening for the air con was not sealed or secured after maintenance it did not have a secure screw installed hence it still rattled I tried to stop the rat-tell it just fell off then I discovered the maintenance guy had stuffed the line with sponge rubber I was disgusted this would create a fire hazard it was a little better but had to use ear plugs .Please advise this is a legit complaint thank you for asking level 9 cabin 9070

no's Rating

Overall: 
1
Cabin: 
1
Food: 
2
Entertainment: 
1
Price: 
3
Crew: 
2

 

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